Remote Service ARS

With ARBURG Remote Service ARS, you can analyze problems remotely together with our experts. Via a protected and encrypted data connection – quickly and efficiently.

Benefits at a glance

Fast

Get help fast. Thanks to basic connectivity, our ARBURG machines can be connected to the internet. Allowing our experts to carry out precise diagnostics.

Protected

Better safe than sorry: the data connection to the machine control system is made exclusively via a protected and encrypted line with an integrated firewall.

Authorised

You can actively unlock the access authorization to your data each time you need it. This way, all the information remains between us.

Efficient

ARS helps you work efficiently. This is because our experts can analyze problems remotely and only turn up on site when it's necessary.

Features

Secure access

Approval for each access, only via secure and encrypted data lines – this meets the current security standards that are important for the transmission of sensitive data.

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Order spare parts in the customer portal

Are you looking for genuine spare parts from ARBURG? Then use our arburgXworld store for easy and interactive ordering.

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Info material

arburgXworld

Want to know more? You can find more information on the topic here.

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This might also be of interest

You can count on our comprehensive services worldwide. Such as the ARBURG telephone hotlines, skilled service technicians on site and maintenance and service contracts.

Want to use digital services too and become more efficient? Then our arburgXworld customer portal offers you unique added value. 

Make optimum use of resources and reduce unit costs: Our solutions enable you to achieve maximum productivity with minimum operating costs, resulting in high cost-effectiveness.

Which product is the perfect match?
We are happy to advise you.