Comprehensive customer support

Comprehensive service is essential for efficient production. This is why we offer you Service Allround: We do everything to ensure that you can work reliably with your ARBURG machines at all times. All round the world. Whenever and wherever you need us – we are there for you.


Our experienced employees on the national service hotlines have access to all the important machine data and can help you with expert knowledge.

Rapid on-site assistance

Rapid on-site assistance is provided by our highly developed service and sales network of more than 35 of our own organisations and trading partners in over 100 countries worldwide.


With ARBURG Remote Service ARS, you can analyse problems remotely with our experts. An encrypted data connection is used to provide you with a remote diagnosis – quickly and efficiently.


Make use of preventive maintenance, oil management and regular calibration with a service contract. For fewer standstills and greater reliability from your ARBURG technology.


“For us, 'Service' doesn't just mean providing a service, but is much more an expression of an attitude. When you use ARBURG products, you can be sure that you will receive comprehensive support throughout the entire service life of the system.”

Lars Langner, Vice President After Sales Service

Service technicians
90 %
First-pick rate
ARBURG locations

Service examples

Remote diagnosis

With ARBURG Remote Service ARS, you can work efficiently via remote diagnosis. Our experts only visit you on site when it's necessary. You can actively unlock the access authorisation to your data via a protected connection each time you need it.

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A wide range of options and accessories can be retrofitted, enabling you to flexibly convert your ALLROUNDER. If our offer adds up, our service technicians will take over the conversion – quickly and professionally.

Tel.: +49 (0) 7446 33-3295

Info material


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