Customer Center

Take advantage of our know-how and individual support. Our Customer Center in Lossburg offers you a unique range of options on a generous 2,100 m2 of space: Over 30 injection moulding machines from every series are permanently available for mould tests, process optimisation and machine comparisons.

The facilities range from practical material preparation and production under logged clean room conditions through to quick quality assessment on site using suitable measuring technology. You can process several components or materials such as thermosets, elastomers, silicones and powder materials at the Customer Center.


  • Central Customer Center in Lossburg with all ALLROUNDER series and sizes
  • Detailed tests with different materials, processes and customer moulds
  • Full range of ARBURG know-how is available quickly and directly
  • Quiet meeting areas for coordinating further measures
  • Appropriately equipped demonstration facilities also available at local level in the subsidiaries

Unique facilities

Professional trials
Our specialists provide you with individual support and ensure the smooth progress and detailed documentation of trials. Whether it be mould prototyping, comparing machine concepts or verifying processes for their practical feasibility.

Mould tests
You can conveniently deliver your mould directly to our Customer Center for testing. We will safely transport it to the relevant machine using cranes. Moulds can be individually cooled via an adjustable cooling water circuit.

In-depth consulting
In addition to the technology, perfect facilities also include a generously proportioned meeting area. Here, you can discuss the results of your trials at ease with our experts. Because the sales and technical organisations are located near to the Customer Center, communication channels are kept short.