Comprehensive customer support

Comprehensive service is essential for efficient production. This is why we offer you Service Allround: We do everything to ensure that you can work reliably with your ARBURG machines at all times. All round the world. Whenever and wherever you need us – we are there for you.

Accessible

Our experienced employees on the national service hotlines have access to all the important machine data and can help you with expert knowledge.

Rapid on-site assistance

Rapid on-site assistance is provided by our highly developed service and sales network of more than 35 of our own organisations and trading partners in over 100 countries worldwide.

Remote

With ARBURG Remote Service ARS, you can analyse problems remotely with our experts. An encrypted data connection is used to provide you with a remote diagnosis – quickly and efficiently.

Reliable

Make use of preventive maintenance, oil management and regular calibration with a service contract. For fewer standstills and greater reliability from your ARBURG technology.

Testimonials

“For us, 'Service' doesn't just mean providing a service, but is much more an expression of an attitude. When you use ARBURG products, you can be sure that you will receive comprehensive support throughout the entire service life of the system.”

Lars Langner, Director of Service

272
Service technicians
90 %
First-pick rate
34
ARBURG locations

Service examples

Remote diagnosis

With ARBURG Remote Service ARS, you can work efficiently via remote diagnosis. Our experts only visit you on site when it's necessary. You can actively unlock the access authorisation to your data via a protected connection each time you need it.

To ARBURG Remote Service

Service technicians

Every member of our Service team receives one year of training with us. Which is how we ensure that you receive worldwide support exclusively from highly qualified specialists who know our products down to the last detail.

Retrofitting

A wide range of options and accessories can be retrofitted, enabling you to flexibly convert your ALLROUNDER. If our offer adds up, our service technicians will take over the conversion – quickly and professionally.

Info material

ARBURG Service United Kingdom

Want to know more? You can find more information on the topic here.

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Contact Technical Service & Calibrations

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Roger Talbot

Service Department
service_uk@arburg.com
Tel. +44 1926 457031

Stephen Redman-Windsor

Service Department
service_uk@arburg.com
Tel. +44 1926 457031

Which machine is the perfect match?
We will be happy to advise you